Your Gateway to Better

Communication

Connect with your customers and provide an exceptional customer service and support experience. Boost your sales through the leading all-in-one platform for managing calls and conversations in Saudi Arabia and the Middle East.

Trusted by Leading Companies to Manage Cloud Contact Centers

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Seamless Communication, Efficient Management, Guaranteed Success!
A single platform to manage all communication channels (Calls, WhatsApp, SMS, Instagram, and more)

Business Chat

The long barrow was built on land previously inhabited in the Mesolithic period. It consisted of a s, Physical space is often conceived in three linear dimensions.

Call Center

The long barrow was built on land previously inhabited in the Mesolithic period. It consisted of a s, Physical space is often conceived in three linear dimensions.
SMS System
The long barrow was built on land previously inhabited in the Mesolithic period. It consisted of a s, Physical space is often conceived in three linear dimensions.

Auto Dialer System

The long barrow was built on land previously inhabited in the Mesolithic period. It consisted of a s, Physical space is often conceived in three linear dimensions.
Integrations
Over 10 Integrations for Efficient Call Center Management

Unify sales, marketing, and customer support in one platform

Enhance your operations by integrating Bevatel with Zoho, combining CRM, Sales, Recruit, and Desk to simplify processes and streamline customer interactions.

Engage with customers on Facebook and Instagram

Enhance social media interactions and manage customer inquiries effectively with Bevatel's unified platform.

Simplify e-commerce operations with Bevatel and Salla

Integrate Bevatel with your Salla store to manage WhatsApp communication seamlessly, send personalized notifications, and handle order updates automatically.

Optimize hospitality call centers with Foodics and Bevatel

Manage orders, resolve inquiries, and provide outstanding customer service while gaining insights into customer preferences to boost sales.

Boost customer engagement with Vtiger integration

Combine Bevatel's tools with Vtiger CRM to deliver highly personalized and efficient customer interactions.

Communicate instantly with customers through WhatsApp and Bevatel

Expand your reach with direct messaging via WhatsApp, creating a more personalized communication channel for your clients.

Our Integrations

Over 10 Integrations for Efficient Call Center Management

Why Choosing Bevatel?

Customer Testimonials

Discover real success stories from Bevatel customers around the globe.

Why Thousands of Companies Trust Bevatel

Accredited by the Ministry of Communications, Bevatel offers innovative solutions for businesses of all sizes.

Why Thousands of Companies Trust Bevatel

Accredited by the Ministry of Communications, Bevatel offers innovative solutions for businesses of all sizes.

Our Branches

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    Real Estate 3 – Al Olaya Street – Riyadh

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    sales@bevatel.com

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    Sunday – Thursday: 9am – 6pm

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    +966 9200 33333

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    4044 Al-Batraji Street – Al-Zahraa District – Jeddah

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    sales@bevatel.com

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    Sunday – Thursday: 9am – 6pm

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    +966 9200 33333

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    Opal Tower – Business Bay – 3rd Floor – Office 18 – Dubai – United Arab Emirates

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    sales@bevatel.com

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    Monday – Saturday: 9 am – 5 pm

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    +971 444 07500

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    Real Estate 3 – Al Olaya Street – Riyadh

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    sales@bevatel.com

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    Sunday – Thursday: 9am – 6pm

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    +966 9200 33333

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    25 Ministry of Agriculture Street – Dokki – Giza

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    sales@bevatel.com

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    Sunday – Thursday: 9am – 6pm

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    +20 237 497 840

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    Office 2257, 182-184 High Street North, East Ham, London

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    sales@bevatel.com

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    Sunday – Friday: 9 am – 5 pm

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    +44 7770 831879

Let’s Identify Your Business Needs!

    Latest News

    Stay updated with the latest from Bevatel!

    Auto Dialer: The Secret to Increased Profits for Businesses

    How can you connect with over 50,000 customers during working hours? The answer lies in the auto dialer. This revolutionary system has become an essential tool for modern call centers, relied upon by leading businesses worldwide.

    Have Questions?
    Find the answers you need in our FAQ section.
    Can I use the service while traveling outside Saudi Arabia?

    Yes, you can utilize Bevatel services from anywhere in the world, including while traveling outside Saudi Arabia. All Bevatel services are cloud-based, allowing for online and remote access without the need to be physically present at your business location.

    Can I request an additional extension or increase the number of concurrent calls?

    Yes, you can easily request additional extensions or increase the number of concurrent calls as needed.

    What are the benefits of Business Chat for improving customer experience?

    Bevatel's Business Chat helps companies unify customer communication channels into a single platform, enabling faster and more organized management of messages from social media platforms. It also offers analytical and automation tools, such as automated replies and customer notifications, to enhance efficiency and improve the customer experience.

    Can Bevatel's SMS service be used for targeted marketing campaigns?

    Yes, Bevatel's SMS service supports effective marketing campaigns by sending personalized messages to targeted customers. It can also be used to promote new offers or send appointment reminders, increasing customer engagement.

    Are my calls and messages secure when using Bevatel services?

    Absolutely. All Bevatel systems and services are fully secured. We utilize powerful, high-quality servers to ensure that your communications are safe and protected.

    Do you provide technical support to customers?

    Yes, Bevatel offers comprehensive technical support available 24/7, provided by a team of professional experts, technicians, and specialists.

    How does outsourcing Bevatel's services help reduce operational costs and improve efficiency?

    Bevatel's services reduce operational costs by relying on cloud call centers, eliminating the need for costly infrastructure. Additionally, automation tools and data analysis optimize operational efficiency and smartly allocate resources, enhancing productivity.

    Can teams easily work remotely using the cloud call center?

    Absolutely, Bevatel's cloud call center allows teams to work remotely using any internet-connected device. The system offers operational flexibility with live monitoring screens and detailed reports, ensuring continued efficiency and productivity without interruption.

    What is the Cloud Call Center System?

    The Cloud Call Center System is a solution that operates entirely online, integrating all essential features of a traditional call center. It enables rapid, efficient, and cost-effective customer service, allowing businesses to make and receive numerous simultaneous calls from any location, provided they have an internet connection.

    Why Choose the Bevatel Cloud Call Center System?

    Bevatel offers a complete call center solution that extends beyond basic functionality. Our system is equipped with intelligent features and tools for tracking customer support staff performance and generating insightful reports, ultimately enhancing productivity.

    What are the Operating Elements of the Bevatel Cloud Call Center System?
    • Control panel
    • Monitoring screen
    • Comprehensive call center operation reports
    How does a Cloud Call Center Benefit My Business?

    This system enhances customer communication by making it faster and more professional, regardless of your location. Key benefits include:

    • Ability to create and send customer quotes
    • Customizable to meet specific business needs
    • Live monitoring capabilities
    • Detailed reporting on call center and customer service activities
    • Integration with CRM and ERP systems
    • Accessible on both computer and mobile devices
    What are the Features of Bevatel's Cloud Call Center System?
    • Fully cloud-based operation with no complex installations—requires only an internet connection.
    • Unified number (9200) or toll-free number (800) for seamless customer calls.
    • Scheduling options for customer calls, with recorded messages for off-hours.
    • IVR services for managing incoming calls and distributing them among agents.
    • Call recording for future review and downloading.
    • Hold functionality for playing music or messages while customers wait.
    • Remote call capabilities, allowing flexibility in operations.
    • Call forwarding to direct calls to specific employees or voicemail.
    What is Bevatel Business Chat?

    Bevatel Business Chat is a unified communication platform designed for businesses in the Middle East, allowing teams to centralize customer conversations from various channels such as social media, email, and messaging apps into a single interface for better management and response.

    What communication channels does Bevatel Business Chat support?

    Bevatel Business Chat allows businesses to connect with customers across multiple channels including WhatsApp, Twitter, Instagram, and email, providing a seamless experience that meets customers where they prefer to communicate.

    How does Bevatel Business Chat improve customer service?

    The platform enhances customer service by enabling instant communication through live chat and automated responses, ensuring that customer inquiries are addressed quickly and efficiently, thus fostering stronger relationships with clients.

    Can I send bulk messages through Bevatel Business Chat?

    Yes, Bevatel Business Chat enables users to schedule and send bulk messages to contacts across different platforms, making it easier to engage with a large audience effectively.

    How can Bevatel’s Bulk SMS service enhance my marketing efforts?

    Bevatel’s Bulk SMS service allows you to engage with your audience effectively by delivering personalized messages tailored to specific customer segments. This targeted approach not only boosts engagement rates but also increases conversions by ensuring your messages resonate with the recipients.

    Can I automate my SMS campaigns for better efficiency?

    Absolutely! Bevatel provides automation features that enable you to set up SMS notifications for various triggers such as reminders, confirmations, and updates. This automation helps maintain continuous communication with your customers while significantly reducing manual efforts.

    Is there a way to personalize SMS messages for different customer segments?

    Yes, Bevatel’s Bulk SMS service supports audience segmentation, allowing you to craft unique messages tailored to the preferences and behaviors of different groups. This personalization enhances the relevance of your communications and fosters stronger connections with your customers.

    What types of messages can I send using Bulk SMS?

    You can utilize Bevatel’s Bulk SMS service for a variety of purposes, including promotional offers, urgent alerts, event reminders, customer feedback requests, and transactional notifications. The versatility of the platform allows you to cater to different communication needs seamlessly.

    How do I track the success of my SMS campaigns?

    Bevatel equips you with advanced analytics tools that monitor key performance indicators such as delivery rates, engagement levels, and customer responses. This data helps you refine your strategies for future campaigns, ensuring that you maximize your outreach efforts.

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