AI-Driven Unified Communications Platform for Smarter Call & Conversation Management

Boost your speed with a customized chatbot that enables you to respond to customers within 24 hours using pre-designed templates for quick and accurate interaction. Plus, automate group messages (Broadcast) to your customers, relieving your team and saving valuable time and effort.

• Create interactive scenarios to automatically direct customers to the appropriate department.
• Send tailored mass messages to thousands of customers in record time.
• Activate automatic replies based on keywords or the type of inquiry.
• Set the ideal time for sending and let the system handle the rest.

Consolidate all your company branches under a single unified number for effortless customer communication. Elevate your service with an advanced IVR system that effortlessly routes customers to the right department from the first call.

• Choose a unified number starting with 9200, a toll-free 800 number, or landlines for easy accessibility.
• Our intelligent, interactive routing system understands your customer’s needs and directs them to the right team in no time.
• Reduce wait times and enhance the caller experience from the very first moment.
• Personalize voice messages based on language and business hours for a tailored approach.

Make data-driven decisions with Bevatel’s call and chat management system.

• Comprehensive reports on your team's performance.
• Real-time customer satisfaction measurement.
• Track Key Performance Indicators (KPIs)
• Compare current performance with past results